Your privacy matters
This policy explains how Sanatan Gau Seva NGO collects, uses and protects information shared through this website and our support channels.
When you donate, contact us, apply as a volunteer or submit a welfare request, we may collect your name, phone number, email address, city, donation details and the information you choose to include in your message. We also receive limited technical information such as browser type and pages visited to keep the website secure and improve usability.
We use information to process donations, respond to enquiries, coordinate volunteer or welfare support, issue acknowledgements, maintain service records and share important updates about the request or cause you selected. We do not use your contact details for unrelated marketing without a clear permission.
Online payments are processed through Razorpay or another authorised payment partner. We do not store complete card, UPI, net-banking or other payment credentials on our servers. Payment partners process information under their own privacy and security terms.
We share information only with people or service providers who need it to deliver a requested service, complete a payment or maintain our systems. We retain records for legitimate accounting, legal, safeguarding and operational purposes, then delete or anonymise them when they are no longer needed.
You may ask us to review, correct or delete personal information, subject to records we must keep by law. You may also ask how your information is being used. Write to sanatangausevaofficial@gmail.com or call 9503165115 for privacy questions.
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